Serving patients throughout our community with locations in Bobcaygeon, Fenelon Falls, Lindsay, Little Britain, Omemee and Woodville...
Employer of the Year 2016 Heroes in the Home 2014 Accessibility Awareness 2014 Employer of the Year 2013
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New Nurse Practitioner coming to Fenelon Falls

The City of Kawartha Lakes Family Health Team has added a new Nurse Practitioner to its team in Fenelon Falls.

Cherisse Young, RN(EC), will begin collaborating with Dr. Bruce Allin, Dr. Kesang Pema, and the team’s family health nurse, Kylie Pankhurst, RN, at the Fenelon Medical Centre on Francis Street East as of July 2nd. A long-time resident of Fenelon Falls, Ms. Young comes to the team with almost a decade of experience as a registered nurse in the emergency department at the Ross Memorial Hospital in Lindsay. She holds a Masters of Nursing in Primary Care degree from Athabasca University, having completed her training placements here locally.

“I love caring for people; it’s my passion,” stated Ms. Young. “I am really looking forward to helping people here locally where I live and having an impact in this community. I’m thrilled to be starting my practice and working with this team here in Fenelon.”

View the whole news article on Kawartha 411




Board game teaches organizations how to innovate

Dennis Geelen, owner of a local consulting firm based in Lindsay, has created a new 'innovation board game' as a way of helping to teach organizations how to be innovative.

Geelen, principal of Zero In, helps educate individuals on leadership, innovation, and change management. The Zero In - Innovation Board Game is designed to be an engaging, fun and informative way of helping to teach organizations of any size in any sector how to innovate.

Geelen worked with the City of Kawartha Lakes Family Health Team over two days recently. The first day was spent talking about why organizations need to innovate, what stops them and what are the basic principles of innovation. On the second day the game was played.

City of Kawartha Lakes Family Health Team Executive Director Mike Perry says "innovation is key in health care."

Read the article in the Lindsay Advocate




FHT Hosts Local Health Care Education Day

The City of Kawartha Lakes Family Health Team in March hosted a day of learning for all members of the local health care sector, held at the Pie Eyed Monk in Lindsay.

Topics included the lastest information in patient care for: physiotherapy for pelvic pain; transgendered patients and families; and substance and narcotic misuse. The day also include presentations n the state of health care provincially; the social determinants of health, and how to ensure inclusive and diverse practices. Family doctors are service providers were also invited to attend.

“Ongoing education and training are key to delivering the highest quality care to our patients,” noted Executive Director Mike Perry.

Click here to review the agenda




Local Family Health Team Saves Urgent Care More than $700,000

Money saved by reducing need for emergency room and after hours clinic visits

December 3, 2018 A costing by the City of Kawartha Lakes Family Health Team has revealed that the team has saved the health care system more than $700,000 since 2014 through its emergency room and after hours clinic diversion programs. Under these programs, the team’s health care professionals assess whether their care and treatment of the patient in the family health team offices resulted in the patient not having to go to the emergency department or attend local after hours clinics. Since 2014, tracking patients visits has indicated that more than 8,800 patients have avoided the emergency room and the after hours clinic due to the family health team. Health Quality Ontario reported in 2014/15 that emergency room visits were continuing to raise, especially by patients aged 65 and over.

To read the full news article from the Lindsay Advocate click here



Community Care, Family Health Team keep Woodville Medical open

Health care services continue to be available at the Woodville Medical Centre, thanks to a collaborative effort between the Community Care Health & Care Network and the City of Kawartha Lakes Family Health Team. Following the departure of Dr. Muhammed Khan from his practice at the Woodville Medical Centre at the end of October, the two organizations have stepped up to meet the health care needs of Woodville residents through an interim arrangement until March 31, 2019.

Click here to read the full story in The Lindsay Advocate



Small Buttons. Big Difference!

Accessible dooes improve Fenelon Medical Centre for patients and healthcare

Business just picked up at the medical centre on Francis Street in Fenelon Falls. The City of Kawartha Lakes Family Health Team, working with building's owner, has now installed power openers on the centre's eight main doors.

"It was overdue" says Mike Perry, Executive Director of the City of Kawartha Lakes Family Health Team. "This building was built over 30 years ago so it took time to get these installed."

Patients had been struggling with the heavy metal doors, especially in the winter. "It's a necessity" notes Perry. "People come to a medical clinic when they are not feeling well. Many are frail, so in addition to increasing accessibility these door openers help prevent injuries and falls which in turn help patients and the healthcare system. Accessibility is more than ramps" he adds. Visible accessibility also raise awareness of disability issues in the community.

New patient Horace Ellens is thrilled with the new feature: "I have health issues which affect my balance" he confides. "These easier doors means I don't have to struggle with my cane and the door. I feel much more stable. That's important"

"Automatic power door openers are an effective universal design that enables access to buildings for people of all abilities, thereby enhancing the health and quality of life for everyone" stated family health team Occupational Therapist Tanya Nye.

New patient Horace Ellens and Mike Perry, Executive Director of the City of Kawartha Lakes Family Health Team, show off the newly-installed power door openers at the Fenelon Medical Centre. "These easier doors are a big help to me! And my doctor- Dr. Pema - is the best doctor I have ever had" raves Mr. Ellens. Photo: D. VanGennip



City of Kawartha Lakes Family Health Team Education Day

The City of Kawartha Lakes Family Health Team held an education day on April 5th, 2018 for our health care professionals and local family doctors. Topics of learning included: income and health, the therapeutic benefits of medical marijuana, medical assistance in dying in Canada and opioid awareness.



City of Kawartha Lakes Family Health Team gets a clean bill of health at Annual General Meeting

KAWARTHA LAKES-The City of Kawartha Lakes Family Health Team gave the public an update on the “health” of the organization at their Annual General Meeting in Bobcaygeon on Tuesday night.  “The state of our family health team is excellent”, reported Dr. Steve Oldridge, President of the City of Kawartha Lakes Family Health Team.

Click here for the full story at Kawartha 411















Walking group sees success in Coboconk/Norland

















"Bridges of Kawartha Lakes" - Hub to support female victims of abuse and violence open in Kawartha Lakes

Together, after many months of planning, Women’s Resources, the Children’s Aid Society, Kawartha Sexual Assault Centre, Kawartha Haliburton Victim Services, City of Kawartha Lakes Family Health Team and the Canadian Mental Health Association have launched "Bridges of Kawartha Lakes".

This Social Services "hub" provides female victims of abuse and violence access to an array of vital services, all under one roof and in one day. Women ages 16+ can attend by either dropping in or making an appointment.

For more information on this new service, please click here.







Employer of the Year 2016

AFHTO 2016

Our team gave a very well-received presentation at the annual Association of Family Health Teams of Ontario conference in Toronto in October.  The presentation examined the best ways family health registered nurses can provide care to patients in doctors’ offices.

Thanks to our FHT President, Dr. Steve Oldridge and our FHT RNs, Lesley Broadworth and Kylie Pankhurst as well as the North Kawartha and Hamilton Family Health Teams who also participated on the panel.




Employer of the Year 2016

The City of Kawartha Lakes Family Health Team is honoured to be named Employer of the Year again this year!

This acknowledgement is awarded to the local employer that is renowned for its commitment to its employees. This award celebrates the business or organization that provides an exceptional workplace and enhances job and career opportunities. Nomination considerations include: positive work environment; career growth path; professional development; staff support and recognition; and commitment to work/life balance.

Many thanks to the Lindsay & District Chamber of Commerce and Cogeco Inc.










Renovations underway at 55 Angeline Street North

Dear Patients,

Our clinic located at 55 Angeline Street North in Lindsay is undergoing renovations.

The construction work to be done around the end of June.

Meanwhile, we continue to see patients!

Please attend at 55 Angeline Street for your appointment(s) as usual.

Thank you for your patience as we update our facility to serve you even better!

City of Kawartha Lakes Family Health Team








Family health hub created to improve patient care

"Accessing health care in the City of Kawartha Lakes will soon be much easier" Catherine Whitnall of the Kawartha Lakes This Week writes.

"Hammers have just started swinging on renovations to a number of units at the Town & Country Mall on Angeline Street North that will join the City of Kawartha Lakes Family Health Team, the new Kawartha Lakes Pharmacy and new offices to accomidate five physicians. "

Click here to read the whole story!

As renovations will be continuing in the coming months, the City of Kawartha Lakes Family Health Team appreciates your patience as we complete each phase of construction.



Permanent home for Little Britain Nurse Practitioner

The City of Kawartha Lakes Family Health Team is excited to announce the opening of our permanent space in the village of Little Britain.

Local community members, Family Health Team Staff and Board members were in attendance for the ribbon cutting on Wednesday, August 26, 2015.

Click here to view the article in Kawartha Lakes This Week.

Click here to view the Chex News Health Watch report.





Bobcaygeon Health Hub

Watch for our Interdisciplinary Health Professionals on site at the office of Dr. Snarr and Dr. Oldridge in Bobcaygeon! Mental Health, Occupational Therapy, Smoking Cessation, Foot Care and more are being offered now at 85 Bolton St.







Health & Social Services Blue Book - 2nd Edition!

The City of Kawartha Lakes Family Health Team is excited to announce the release of the "Health & Social Services Blue Book - 2nd Edition". 

Click here to download your updated copy!






Health & Social Services Blue Book


The City of Kawartha Lakes Family Health Team has produced a new "Health & Social Services Blue Book".

The Blue book contains – in one, handy, document – contact information for health care and social services in our community.

Download your copy to print or use on your tablet/smartphone now!


Accessibility Awareness Award

Our team was honoured to be presented in June with the Accessibility Awareness Award from the City of Kawartha Lakes.  This recognition is awarded to the community group that has gone above and beyond expectations in removing barriers for individuals with disabilities or increase public awareness within our community.   We would like to thank the City along with Community Living Kawartha Lakes for the nomination and will continue our work providing accessible health care.




A visit from the Premier!


In May, Ontario Premier Kathleen Wynne paid a visit to our family health team's location at 55 Angeline Street North in Lindsay. The Premier praised the work of the City of Kawartha Lakes Family Health Team and used her visit to announce her commitment to everyone in Ontario having a primary care provider within the next four years. Our Team was very pleased to host the Premier and discuss local health care issues during her visit.



CCAC "Heros in the Home" Awards

imageIn May, the City of Kawartha Lakes Family Health Team was honoured to receive a "Heros in the Home" award from the Community Care Access Centre (CCAC).  This recognition goes to individuals and organizations that "enable others in our community who are impacted by age, illness or disability live fulfilling, dignified lives."  We are very grateful for this award and will continue our work to deserve this honour.

(Photo by: Jean Walsh)


Public Consultation Findings

The City of Kawartha Lakes Family Health Team and partners recently held public consultations in communities across our area to get local residents' views, concerns and ideas about health care. 

The federal agreement that provides health funding to the provinces expires this year so it is up for renegotiation. The findings from the local consultations will be given to the federal government to consider.

Read what people had to say.

Area health care leaders presented local residents' views, concerns, and suggestions about the health care system to MP Barry Devolin (centre) last month.






Melissa Campbell

Congratulations, Melissa!
Nightingale Award Nominee

The City of Kawartha Lakes Family Health Team congratulates nurse practitioner Melissa Campbell, RN(EC), on being nominated for the Nightingale Award, sponsored by the Toronto Star.

Melissa was one of less than 150 nominees from all nurses in Ontario. Nominations for the award are submitted by patients and colleagues based on their description of their nurse's professional qualities, approach to patient care and specific stories of dedication and how the nurse has made a different in their lives or the lives of others.

"Melissa is an excellent candidate for this award", noted Executive Director Mike Perry, "She is clearly dedicated to her patients and is an excellent professional. It is a testament to her work and who she is and an honour for our health team that she has been nominated for this very prestigious award."

Becoming a nurse practitioner just last year, Melissa has practised nursing with the City of Kawartha Lakes Family Health Team for over a year now and previously worked at the Ross Memorial Hospital. Melissa and her family are from Bobcaygeon.

Congratulations, Melissa, on recognition well earned!

employer_of_the_year.jpgEmployer of the Year!

The City of Kawartha Lakes Family Health Team was honoured to be recognized as Employer of the Year at the Lindsay & District Chamber of Commerce's "Evening of Excellence" in April Billed as one of the top awards, Employer of the Year is presented to the local organization or business that continually provides a positive work environment that encourages employees to be respected and engaged and reflects the importance of work/life balance. At the awards ceremony Health Team President, Dr. Peterosoniak, and Executive Director Mike Perry, agreed that this was indeed a team honour made possible by the dedication and professionalism of the Family Health Team's staff. All staff present took to the stage to receive the award together. Photo: Jason Bain


Team results top in province!

The City of Kawartha Lakes Family Health Team has the most number of patients who have not smoked for six months than any of the more than 100 family health teams participating in the program. Under the program, patients are helped to understand the underlying reasons for their smoking, develop a quit plan and select a ‘quit date’ with ongoing support and motivational coaching from the team’s registered nurses and respiratory therapist. Nicotine replacement products are provided and monitored free of charge. “I am so proud of our patients who do all the hard work." notes lead program nurse Roxanne Davies, RN. "Our results show that the support of health professionals really works. We have also had excellent referrals of patients from the team’s family doctors. They are ready to quit with some help.” Patients Jackie and her husband Tom (seated in photo) had smoked for years and had tried unsuccessfully to quit in the past. They both decided to quit for their health and to save the money they were spending on their carton of cigarettes they shared each week. The STOP program is currently delivered by the team in many doctors’ offices by registered family health nurses: Roxanne Davies, Kylie Pankhurst, Lesley Broadworth, Ashleigh Knight as well as the team’s respiratory therapist Cindy Billiaert. Ask your family doctor or nurse practitioner if our smoking cessation program may be right for you.

Outstanding Wound Care

Our Team's wound care nurse, Roxanne Davies, recently completed the international Interprofessional Wound Care Course through the University of Toronto's Faculty of Medicine. The 8 month, world renowned course provides intensive instruction in best practices, patient-centred care and putting new knowledge into practice. Roxanne finished with top marks. Congratulations, Roxanne! Our Family Health Care is pleased to offer patients expert wound care which includes treatment of wounds, health information and education, nutrition counselling and methods for prevention and pain management.


Seeing Results!

Our team’s health professionals are celebrating close to 41,520 patient visits since first opening in our community 18 months ago. Photo: Jean Walsh







Omemee Medical Centre


Our Family Health Team nurse practitioner, Leanne Crump (centre left) and medical receptionist, Summer Brown (centre right) are enabling Dr. Clay and Dr. Ludwig to take on more patients in Omemee. Photo: Jean Walsh

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